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Custom House at Excel

272-283 Victoria Dock Road , London E16 3BY
  • Station opposite the hotel gives access to the rest of the city.
  • Friendly and helpful staff.
  • Clean and functional guestrooms.

Our Review

This hotel is a no-frills affair, suited best to those looking for a clean place to sleep without paying too much for it. Many guests comment on the bathroom set up and although they are clean they do have a portaloo feel. Otherwise though a good option for a budget traveller.
Guest Rating
4.4
out of
5
Overall
View all reviews
4.2   Location
4.3   Service
4.7   Cleanliness
4.3   Facilities
96% of 23 reviews recommend the hotel
Photos of Custom House at Excel
Custom House at Excel, London - Bar Custom House at Excel, London - Exterior Custom House at Excel, London - Guestroom Custom House at Excel, London - Lobby Custom House at Excel, London - Terrace
Custom House at Excel, London - Exterior
Custom House at Excel, London - Exterior

Guest Reviews

Our guests have commented on the Hotel under the headings below. Click on a tab to see what they said ...
The Custom House ExCel Hotel is a 278-room property located just opposite the ExCel Centre in the Docklands area of London. It provides comfortable accommodation to meet all guests’ requirements with in-house restaurants serving varied cuisines: a Chinese restaurant, a Café-Bar and an award-winning, traditional English Pub. The guestrooms and lobby offer high-speed wireless Internet access, while rooms have en-suite shower rooms, and are equipped with standard amenities. The hotel also offers car parking facilities at a rate of 10GBP per day (correct at May 2009.)

Customer review digest, click to view whole review ...

     One of the best budget hotels I have stayed in...             Hotel clean and tidy...             bed and breakfast consisted of a continental breakfast,...             Hotel was excellent ...             we had continental breakfast....no complaints...             Food options in the hotel excellent, ...             very smart...             good clean....             Great budget hotel ...             Breakfast was decent too....             hotel is basic to say the least,...              Breakfast basic and segregated by full English and continental ...             Would not stay there again...             excellent budget hotel which was surprisingly good...             Clean...             No frills but perfectly comfortable...        
  Prices currently in Great British Pounds £
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