Traveller from Southampton stayed in December,2009

Guest Comment:
terrible condition throughout wouldn't no where to begin. everything shoddy.the carpet on stairway extremely dangerous as carpet threadbare.. the base of our beds threadbare ...... the fitness area jacuzzi dug up and ropped off like something out of csi crimescene.... service rubbish...etc. been london 5 times in last 2 years .... worst ever hotel..... i really am not a moaner normally but this really was an awful hotel ....location brilliant for o2 arena

Top Tip:
.. nice shops ....